Benefits of Downloading MwalimuHELA App: Withdraw Money, Buy Airtime, Pay Bills, and More

- Buy Airtime - Pay Bill (Electricity, Water etc) - Funds Transfer to SACCO Account - Funds Transfer to Bank Account - QR Transaction Main body: Describe how to use these services and how they can save time and money H3: Account Services - Account Balance - Detailed Account Statement - Change PIN Main body: Describe how to access these services and how they can help you manage your finances H3: Loan Services - Check Loan Limit - Apply for Loan - Loan Balance - Detailed Loan Statement - My Loan Guarantors - Loans Guaranteed Main body: Describe how to use these services and how they can help you access credit and repay your loans H3: Contact Us - Contact Information of the SACCO Main body: Describe how to reach out to the SACCO for any queries or feedback H2: How to Download and Install the Mwalimu Hela App - For Android Users - For iOS Users - For Mac Users Main body: Provide step-by-step instructions and screenshots for downloading and installing the app from different platforms H2: How to Register and Log in to the Mwalimu Hela App - Registration Process - Login Process Main body: Provide step-by-step instructions and screenshots for registering and logging in to the app H2: How to Use the Mwalimu Hela App - Navigation Menu - Dashboard - Settings Main body: Provide tips and tricks for using the app effectively and securely H2: Frequently Asked Questions (FAQs) - What is the Mwalimu Hela app? - Who can use the Mwalimu Hela app? - How secure is the Mwalimu Hela app? - What are the charges for using the Mwalimu Hela app? - How can I get help or support for using the Mwalimu Hela app? Conclusion: Answer some common questions that users may have about the app H2: Conclusion - Summary of the main points - Call to action Conclusion: Wrap up the article and encourage users to download and use the app Table 2: Article with HTML formatting How to Download the Mwalimu Hela App

If you are a member of a SACCO, you know how important it is to have access to your savings, loans, and other financial services. But sometimes, visiting a SACCO branch or using a USSD code can be inconvenient, time-consuming, or costly. That's why you need the Mwalimu Hela app, a mobile banking app that lets you access all your SACCO services from your smartphone or tablet.

The Mwalimu Hela app is a product of Mwalimu National SACCO, one of the largest SACCOs in Kenya that serves teachers and other professionals. The app was launched in January 2023 and has since gained over 10,000 downloads on Google Play and App Store. The app is designed to make your life easier by allowing you to manage your finances anytime, anywhere.

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In this article, we will show you how to download, install, register, log in, and use the Mwalimu Hela app. We will also explain the benefits of using the app and answer some frequently asked questions. By the end of this article, you will be ready to enjoy the convenience and security of mobile banking with Mwalimu Hela.

Benefits of the Mwalimu Hela App

The Mwalimu Hela app offers a range of features and advantages that make it a must-have for any SACCO member. Here are some of them:

• Transaction Services: You can withdraw money from your SACCO account to your M-PESA account, ATM card, or agent. You can also buy airtime, pay bills, transfer funds to your SACCO account, bank account, or another SACCO member. You can also use the QR transaction feature to scan and pay at participating merchants.

• Account Services: You can check your account balance, view your detailed account statement, and change your PIN. You can also access your SACCO membership details, such as your name, ID number, and phone number.

• Loan Services: You can check your loan limit, apply for a loan, check your loan balance, view your detailed loan statement, and see your loan repayment schedule. You can also view your loan guarantors and the loans you have guaranteed for other members.

• Contact Us: You can contact the SACCO directly from the app for any queries or feedback. You can also find the contact information of the SACCO branches, offices, and customer care.

As you can see, the Mwalimu Hela app gives you full control over your SACCO account and services. You can save time and money by avoiding long queues, USSD charges, and paperwork. You can also enjoy the security and convenience of mobile banking with a simple and user-friendly interface.

How to Download and Install the Mwalimu Hela App

The Mwalimu Hela app is available for Android, iOS, and Mac users. Here are the steps to download and install the app on your device:

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For Android Users

• Go to Google Play Store on your device and search for "Mwalimu Hela".

• Select the app from the search results and tap on "Install".

• Wait for the app to download and install on your device.

• Tap on "Open" to launch the app.

For iOS Users

• Go to App Store on your device and search for "Mwalimu Hela".

• Select the app from the search results and tap on "Get".

• Enter your Apple ID password or use Touch ID or Face ID to confirm.

• Wait for the app to download and install on your device.

• Tap on "Open" to launch the app.

For Mac Users

• Go to on your browser and click on "Download for Mac".

• Save the file to your preferred location on your Mac.

• Double-click on the file to open it.

• Drag and drop the app icon to the Applications folder.

• Open the Applications folder and double-click on the app icon to launch it.

How to Register and Log in to the Mwalimu Hela App

After downloading and installing the app, you need to register and log in to access your SACCO account and services. Here are the steps to do so:

Registration Process

• Launch the app and tap on "Register".

• Enter your SACCO membership number and tap on "Next".

• You will receive a one-time password (OTP) via SMS on your registered phone number. Enter the OTP and tap on "Next".

• Create a new PIN of four digits and confirm it. Tap on "Next".

• You will receive a confirmation message that your registration is successful. Tap on "OK".

Login Process

• Launch the app and tap on "Login".

• Enter your SACCO membership number and tap on "Next".

• You will receive a one-time password (OTP) via SMS on your registered phone number. Enter the OTP and tap on "Next".

• Enter your PIN and tap on "Login".

• You will be taken to the dashboard of the app where you can access all your SACCO services.

How to Use the Mwalimu Hela App

The Mwalimu Hela app is easy to use and navigate. Here are some tips and tricks for using the app effectively and securely:

Navigation Menu

The navigation menu is located at the bottom of the screen. It has five icons that represent different sections of the app:

takes you to the account services section where you can check your account balance, view your account statement, and change your PIN. You can also access your SACCO membership details from here.

• Contact Us: This icon takes you to the contact us section where you can find the contact information of the SACCO and send them a message or call them directly from the app.

Dashboard

The dashboard is the main screen of the app where you can see a summary of your SACCO account and services. You can swipe left or right to see different widgets that display your account balance, loan limit, and recent transactions. You can also tap on any widget to access more details or perform an action.

The dashboard also has a QR transaction feature that allows you to scan and pay at participating merchants using your SACCO account. To use this feature, tap on the QR icon at the top right corner of the dashboard and follow the instructions on the screen.

Settings

The settings section allows you to customize your app preferences and security options. To access the settings section, tap on the menu icon at the top left corner of the dashboard and select "Settings". Here are some of the settings you can adjust:

• Language: You can choose between English and Swahili as your preferred language for the app.

• Notifications: You can enable or disable push notifications for the app. You can also choose which types of notifications you want to receive, such as transaction alerts, loan reminders, or promotional offers.

• Biometric Login: You can enable or disable biometric login for the app. This allows you to use your fingerprint or face recognition to log in to the app instead of entering your PIN.

• Logout: You can log out of the app manually by tapping on this option. You will be asked to confirm your action before logging out.

Frequently Asked Questions (FAQs)

Here are some common questions that users may have about the Mwalimu Hela app:

What is the Mwalimu Hela app?

The Mwalimu Hela app is a mobile banking app that allows you to access all your SACCO services from your smartphone or tablet. You can withdraw money, buy airtime, pay bills, transfer funds, check your loan limit, apply for a loan, and more with the app.

Who can use the Mwalimu Hela app?

The Mwalimu Hela app is available for all members of Mwalimu National SACCO. You need to have a SACCO account and a registered phone number to use the app.

How secure is the Mwalimu Hela app?

The Mwalimu Hela app is very secure and uses encryption and authentication technologies to protect your data and transactions. You also need to enter a PIN or use biometric login to access the app. You should never share your PIN or biometric data with anyone or write it down anywhere.

What are the charges for using the Mwalimu Hela app?

The Mwalimu Hela app is free to download and install on your device. There are no monthly or annual fees for using the app. However, some transactions may incur charges depending on the type and amount of transaction. You will always be notified of any charges before confirming any transaction.

How can I get help or support for using the Mwalimu Hela app?

If you need any help or support for using the Mwalimu Hela app, you can contact the SACCO directly from the app by tapping on the "Contact Us" icon at the bottom of the screen. You can also visit for more contact information.

Conclusion

The Mwalimu Hela app is a great way to access all your SACCO services from your smartphone or tablet. It is convenient, secure, and easy to use. It saves you time and money by avoiding long queues, USSD charges, and paperwork. It also helps you manage your finances better by giving you access to your account balance, loan limit, statements, and more.

If you are a member of Mwalimu National SACCO, you should download and install the Mwalimu Hela app today and enjoy the benefits of mobile banking. You will be amazed by how much easier it is to access your SACCO services with just a few taps on your screen.

To download the Mwalimu Hela app, go to Google Play Store or App Store on your device and search for "Mwalimu Hela". Select the app from the search results and tap on "Install". Follow the instructions on the screen to complete the installation. Then, follow the steps in this article to register and log in to the app.

I hope you found this article helpful and informative. If you have any questions or comments, please feel free to leave them below. Thank you for reading and happy banking with Mwalimu Hela! 44f88ac181